WashDrop is OPEN | Our service changes to combat COVID-19

Hello,

We are writing to let you know that WashDrop will be remaining OPEN during this challenging time. As I’m sure everyone knows by now, staying at home and practicing social distancing is highly recommended to prevent the spread of COVID-19. We’ll be here for you as we all take on this storm together.

Safety is our number one priority, and we are taking all necessary steps to ensure the safety of our customers and employees. As always, our washing process gently cleans and disinfects your laundry and our delivery packages are sealed within a sterile bag, however, we are taking even more steps to maintain a healthy environment for everyone.

  • If you need a HOT wash (we can do any temperature you desire between 30-90 degrees Celcius), we are providing them at no extra charge during this time. Please provide instructions in your order notes.
  • Our drivers have been instructed to keep as much distance as possible during collections and deliveries. We highly recommend leaving your laundry in a safe place for us to collect and deliver during this time. You do not need to meet our drivers. Please let us know in your order notes any detailed instructions.
  • All members of staff are required to wear face masks at all times and wash their hands between different customer orders.
  • All laundry staff are required to wear disposable gloves, disposing of them between orders.
  • All of our machines, workspaces, and delivery boxes are being deep cleaned and disinfected multiple times per day.

We are always open to suggestions on how we can improve our service, so please do not hesitate to get in touch if you have any recommendations for us.

Stay healthy and stay safe.

Best regards,

Wirinya Srisawat
COO, WashDrop Company Limited