To ensure the safety of our employees and other customers, we are unable to accept the following items for cleaning. Please note that any items sent to us that are on this list will be subject to charges to cover the cost of collection, delivery, and handling and will be returned to you unwashed.
We cannot accept items that have been contaminated with:
We cannot accept these items because they may pose a risk to the safety of our employees and/or they may pose a risk to the items of other customers cleaned in the same facility.
These specific non-clothing items often require a specialised cleaning process that we are not equipped to provide as clothing care experts. We are more than happy to offer suggestions for services that do specialise in these items and answer case-specific questions if you are unsure about a certain piece.
These clothing items require speciality care that falls outside of our area of expertise. We are more than happy to offer suggestions for services that do specialise in these items and answer case-specific questions if you are unsure about a certain piece.
