Are there items that WashDrop cannot clean?

To ensure the safety of our employees and other customers, we are unable to accept the following items for cleaning. Please note that any items sent to us that are on this list will be subject to charges to cover the cost of collection, delivery, and handling and will be returned to you unwashed.

Contaminated items

We cannot accept items that have been contaminated with:

Excessive animal hair
Hazardous bodily fluids from humans or animals
Mould or Mildew
Bedbugs
Hazardous chemical residue

We cannot accept these items because they may pose a risk to the safety of our employees and/or they may pose a risk to the items of other customers cleaned in the same facility.

Specialty care clothing items

Dry clean only clothing
Wedding dresses
Fur & Animal products (fur coats, leather, etc)

Certain non-clothing items

Curtains
Commercial linens
Mattress toppers
Sleeping bags
Rugs and Carpets
Sofa covers
Pillows
Backpacks
Suitcases
Other bulky bags

These specific non-clothing items often require a specialised cleaning process that we are not equipped to provide as clothing care experts.