We can deliver your laundry if you are not around, only if we have received full payment with a credit or debit card, via bank transfer, or if you have left cash for us to collect on delivery.
If you are staying in a hotel or apartment building, we can usually leave your laundry with a receptionist, juristic person or security guard. However some hotels or apartment buildings have strict policies on accepting deliveries, so it is best to double check with them if we are allowed to do so.
If you are staying in a house, we can leave your laundry in a safe place. If you'd like us to do this, please mention in your order notes where we can leave the laundry and ensure that our drivers will have access to the location.